Services

We provide various consultancy services for quality and safety management systems. Our assortment assists in meeting the operational demands of our varied clients.

Facility Planning & Designing

We have team of facility planners, hospital-engineering experts and architects, who have vast experience and knowledge in hospital planning and design and cater to the planning needs in accordance with the national & international accreditation standards keeping in mind the statutory and Legal Compliances.

Quality Accreditation Consulting

National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India, set up to establish and operate accreditation programme for healthcare organizations. The NABH board was established in the year 2006.

  • Why NABH Accreditation ?

    Accreditation benefits all stake holders. Patients are the biggest beneficiary. Accreditation results in high quality of care and patient safety. The patients get services by credential medical staff. Rights of patients are respected and protected. It raises community confidence in the services provided by the hospital.

  • We provide NABH consultancy in
      1. Hospital
      2. Blood Bank
      3. Small Healthcare Organization
      4. Wellness Centre
      5. Ayush Hospital
      6. Medical Imaging services
      7. Dental facilities
  • Scope of our NABH consultancy service
      1. Dedicated consultant through completion of NABH accreditation process
      2. Present scenario assessment (PSA) as per latest standards of NABH
      3. NABH sensitization Program
      4. Guidance in Reviewing, Developing Documentation
      5. Implementation of the set policies, processes, protocols, forms & formats
      6. Training programs for NABH chapter champions
      7. Support in filing an Application to QCI (NABH)
      8. NABH Mock Assessment
      9. Accompaniment through NABH Pre-Assessment
      10. Filling Gaps observed in NABH Pre-Assessment
      11. Assistance in the preparation of NABH final assessment
      12. Filling Gaps observed in NABH final Assessment

Accreditation from the Joint Commission International is regarded as the Highest Achievement in Healthcare Standards around the Globe. It is the most sought after and the most rigorous accreditation process which encompasses each and every hospital processes and is restricted not only to clinical but also the non clinical and support services.

On site Consultation Services

  • Pre-Survey
      1. Organisational Gap Assessment Study
      2. Collaborative development of a Joint Work Plan
      3. Documentary system preparation (e.g. Policies, Plans, programs, Manuals)
      4. Formulation of clinical pathways & clinical practice guidelines
      5. Processes and Documentation Review and Approval
      6. Design & development of performance indicators, managerial Indicators
      7. Implementation of quality tools (FMEA, HVA, and RISK FRAMEWORK)
      8. Design of Clinical and non clinical Modules
      9. Train the Trainers Program and Refresher Training Program
      10. Support in filing an Application to JCI
      11. Periodical Readiness assessment
      12. Conduct various Audits (Safety, Infection control, Medical record.etc)
      13. System tracer activities
      14. Individual patient tracer activities
      15. IPSG Tracer Activities
      16. Mock JCI Survey (by external Surveyor)
      17. Mock group discussions (by external Surveyor)
  • During Survey
      1. Management of Survey Command centre
      2. Post Survey briefing session (Daily)
      3. Real-time Assistance to survey Co-ordinator
  • Post Survey
      1. Detail clarification on "Partial-Mets" and "Not-Mets"
      2. Formulation of "Strategy Into Plan" (SIP)
      3. Focus –Survey Preparation

National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body under the aegis of Department of Science & Technology, Government of India. NABL provides laboratory accreditation services to laboratories that are performing tests / calibrations in accordance with ISO/IEC 17025:2005 and ISO 15189:2007 for medical laboratories.

  • Scope of our NABL consultancy Service
      1. Quality Manual and other Quality System document (4 levels) preparation as per new ISO 15189:2015
      2. Assisting Laboratory staff in implementation of the system as described in the quality system document
      3. Conducting quality control training for laboratory staffs
      4. Conducting internal quality audit training for Laboratory staffs
      5. Assist Laboratory staff in conducting internal audit and its report preparation
      6. Extending all sorts of consultancy support on Audits conducted by NABL
  • Other Quality accreditation consulting services
      1. NABH readiness check and Gap assessment and Mock survey

Business Process Re-Engineering

Business Process reengineering (BPR) helps Organization radically restructure their organizations by zooming in on their business process and designing from the ground-up. Team NextGen follows a fresh innovative methodology to facilitate the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance, such as cost, quality, service, and speed.

Scope of Services

Our Consultants work closely with your team during the whole period of

  1. Study Organization business strategic goals and objectives
  2. Identify Key Performance Indicators (KPI)
  3. Detailed current process analysis (As-Is)
  4. Suggest "To-Be" processes
  5. Training and implementation for new processes
  6. Organization Change Management

Training and Development

NextGen Healthcare has partnered with Industry experts for following training programs

  1. Basic Life Support
  2. Advanced cardiac life support
  3. Service Quality
  4. Fire Safety Workshop
  5. Quality Improvement Workshop
  6. Disaster management

Accreditation Readiness Assessment (ARA)

Team NextGen understands the process of change management and how difficult changing an organizational culture can be. Often one of the most difficult aspects of any Accreditation program (NABH/JCI) is the lack of adoption by any level in the organization. As such, our experts never assume that the mission or plan has been fully communicated to the staff and our approach is to determine the organization's position for change related to adopting National or International Accreditation standards (NABH & JCI). The question must be asked and answered, "Are we ready?"

NextGen can help answer this question by providing a specialized readiness assessment. We have found it absolutely essential. Success is driven by a keen understanding of the starting point for these Accreditation program. Our purpose is to understand the current status of the people, processes, and data, which afford us a glimpse into your organization. This viewpoint will allow us to create a roadmap to achieve the goals of your organization related to national or International quality accreditation.

NextGen Healthcare is a management consulting firm that helps hospitals and healthcare organizations by providing "requirement based" consulting Solutions.

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